Frequently asked questions

Home Watch is a visual observation of a home or property, looking for obvious issues. Avalon visits your unoccupied home on a schedule you set, walks it along a consistent routine, photographs what is visually accessible, and sends you a written, time-stamped report after every visit.

No. Home inspection is a separate, licensed professional service in Florida governed by Chapter 468, Part XV, usually performed once at the sale of a property. Avalon Home Watch does not perform home inspections and does not hold a home inspector license. Avalon provides scheduled visual observation and reports what is visually accessible during each visit.

Visit cadence is set with you. Common schedules are bi-weekly, tri-weekly, or weekly, billed only during the months your home is unoccupied.

After each visit you receive a written, time-stamped report with photographs describing what was visually accessible during the walk-through. Reports can be delivered by email, by text message, through your homeowner app, or all three, whichever you prefer.

Building management looks after the common areas and the structure, not the inside of your unit. An air-conditioning failure, a water-heater leak, a clogged A/C drain line, a supply-line drip, humidity, or pests inside your home are your responsibility, not the building's. Avalon is eyes inside your unit while you are away, and a written record of its condition.

An alarm tells you about a break-in or, with the right sensors, smoke. It does not tell you about the slow problems that quietly damage an empty Florida home: a small leak, rising humidity, mold, a failed A/C, or pests. Avalon is a physical visit that documents conditions an alarm never sees. The two work well together.

A friendly neighbor is wonderful, but it is informal and undocumented. Avalon visits on a set schedule, walks a consistent routine, and sends you a written, time-stamped, photo report every time, the kind of record that matters if you ever file an insurance claim. It also takes the burden off a neighbor who did not really sign up for the responsibility.

No. A house sitter stays in your home. Avalon makes brief, scheduled visits, walks the property, documents what is visually accessible, and leaves your home exactly as you left it. We are typically on site for a short time per visit.

No. Avalon observes and documents; it does not repair, clean, or perform maintenance during a home watch visit. If something needs attention, we report it to you with photos right away. As a separate service we can hold a key and meet the licensed contractors or vendors you choose, so the work gets done while you are away.

Insurers often expect that a property left unoccupied for an extended period is being looked in on, and a claim can be questioned when there is no record of the home's condition or how long a problem went unnoticed. Avalon's time-stamped reports give you clear documentation that your home was visited. Avalon's founder spent more than twenty years as a property loss adjuster, including NFIP flood adjusting for FEMA, so the record is built with that experience in mind. Avalon observes and documents; it does not adjust, repair, or guarantee any outcome.

No. Any smart sensors or cameras are owned and operated by you, and alerts go to your own device. Avalon is not a licensed alarm system contractor and does not provide remote monitoring. We can set up the hardware and respond to an alert as a separate, scheduled service.

No. Most clients set everything up by phone, text, or email, no in-person meeting required. Once your plan is confirmed in writing, billing is handled remotely through invoices, so you can arrange and pay for service from anywhere.

Avalon specializes in high-rise and condominium home watch along the Caloosahatchee River in Fort Myers, anchored at Oasis Grand and reaching through the downtown River District. We also serve absentee owners in the surrounding Southwest Florida coastal communities, including Cape Coral, Fort Myers Beach, and Sanibel.